SHIPPING
Shipping Costs
At Cappelleria Bertacchi, shipping costs are the responsibility of the customer. However, we offer a progressive discount policy to help reduce shipping expenses for larger orders.
Progressive Discount Policy
Our discount policy is structured as follows:
- Orders under $100: Full shipping cost applies
- Orders $100 – $199.99: 15% discount on shipping
- Orders $200 – $299.99: 50% discount on shipping
- Orders $300 and above: Free shipping
Hat Coverage
Our shipping policy covers:
- Two hats at full shipping cost
- Reduced shipping cost for the third hat and beyond (as per the progressive discount policy)
Examples
To better understand our policy, consider these examples:
- Order total $80: Customer pays full shipping cost
- Order total $150: Customer receives 15% discount on shipping
- Order total $250: Customer receives 50% discount on shipping
- Order total $350: Customer receives free shipping
Additional Information
Please note that the shipping discount is applied to the total order value, not the number of items. The progressive discount is designed to encourage larger orders while providing savings on shipping costs.
Our web store is connected with Canada Post and offers a variety of shipping options. Customers can select their preferred method during checkout, including expedited shipping for those who need their items quickly. The progressive discount policy applies to all shipping methods.
For any questions or concerns regarding our shipping policy or to discuss specific shipping needs, please contact our customer service team.
Contact Information
For more information or assistance with our shipping policy, you can reach us through the following channels:
- Chat Bot: Available on our website for real-time support
- Email: [email protected]
Our customer service team is ready to assist you with any questions or concerns you may have regarding shipping or any other aspect of your order.